Urgent operational review
Rapid assessment of location, people affected, immediate exposure and available communication channels.
Urgent operational requests
Clear information. Rapid assessment. Controlled coordination.
This channel is intended for urgent security and movement requests. Assistance remains subject to communication, lawful availability, operational feasibility and written confirmation.
This website is not a replacement for police, fire, ambulance or other public emergency services. Contact the appropriate local authority first where there is an immediate threat to life.
Information to prepare
Help us understand the situation quickly.
Exact current locationNumber and condition of people involvedImmediate threat or disruptionSafe callback number and emailVehicles, route and destinationAuthorities or organisations already contacted
Journey recovery
Support planning for disrupted routes, delayed arrivals, vehicle issues or movement changes.
Incident coordination
Structured communication, stakeholder updates, escalation tracking and next-step planning.
Evacuation planning support
Assessment and coordination support where relocation or evacuation options must be considered.
Airport and hotel movement
Time-sensitive review of arrivals, departures, transfers and temporary accommodation movements.
Crisis communications
A single point of contact for collecting facts, documenting decisions and coordinating agreed actions.
Response workflow
Assessment before commitment.
Receive
Collect verified facts and contact details.
Assess
Review urgency, location, legality and feasibility.
Confirm
Set out available support and limitations in writing.
Coordinate
Maintain agreed communication and action tracking.